Case Study:
Autism Acceptance Center
Background
The Autism Acceptance Center (formerly known as Autism Awareness Shop) has been a cherished client of NDHosting since October 9, 2015. Initially operating as a thrift shop, the organization transformed significantly into a dedicated therapy location supporting autistic individuals.
This transition marked a pivotal moment in their mission, allowing them to provide essential services and resources to the community. As they evolved into AAC Tampa, they sought a reliable partner to help manage their digital infrastructure and streamline their operations so that they could better serve their clients.
Initial Consultation and Needs Assessment
When AAC first approached us, they had not yet opened their retail thrift store. It was clear that transitioning to a therapy center required a comprehensive overhaul of their online presence and operational systems. Our initial consultation focused on understanding their new goals and the specific challenges they faced in establishing a therapy center.
Throughout the years, we supported them in their journey, and even today, we continue to assist them as they shift their focus towards support and therapy. By engaging in detailed discussions, we identified key areas where our support could significantly impact, including domain management, email setup, and the development of customized applications for data management.
Domain Management and Google Workspace Setup
One of the first steps we took was to assist AAC in establishing a professional online presence through effective domain management. We helped them secure and manage their domain, ensuring a reliable foundation for their website and online communications.
Additionally, we set up Google Workspace to facilitate efficient communication and collaboration among their staff. This setup provided them with tools to enhance productivity and streamline their operations, including email, document sharing, and calendar management.
Custom Application Development for Data Management
Recognizing the need for an organized system to manage client information and service data, we developed a custom application tailored to AAC’s specific requirements. This application enabled them to efficiently receive, sort, and manage information about their clients and therapy sessions.
By streamlining these processes, AAC was better equipped to deliver high-quality services to its clients, ultimately enhancing its overall operational efficiency.
Training and Ongoing Support
As part of our commitment to their success, we provided thorough training for the AAC team on managing their website and online documentation effectively. This training ensured that their staff felt confident using the tools and processes we implemented, allowing them to take ownership of their digital infrastructure.
In addition to the initial setup and training, we continue to offer ongoing support to address any questions or technical issues that may arise. This responsive assistance ensures that AAC can focus on its mission of supporting individuals with autism without being burdened by technical challenges.
A Partnership Focused on Impact
The nearly ten-year partnership between NDHosting and the Autism Acceptance Center exemplifies our dedication to supporting organizations that positively impact their communities. As AAC has grown and evolved, we have adapted our services to meet their changing needs, providing them with the tools and support necessary to thrive as a therapy center.
Our collaboration has been marked by a shared commitment to enhancing the quality of life for individuals with autism, and we are proud to be a part of their journey.
Final Thoughts
The relationship with the Autism Acceptance Center showcases the importance of tailored support for organizations dedicated to meaningful causes. Our work together has been instrumental in helping AAC transition from a thrift shop to a vital therapy center, empowering them to provide essential services to those in need.